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Terms & Conditions

Last Updated:

10.12.2025

Welcome to Novera Compounds (“Company,” “we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, digital materials, and any content provided by Novera Compounds (collectively, the “Services”). By accessing or using our website, placing an order, or interacting with our Services in any manner, you agree to be bound by these Terms. If you do not agree, you must discontinue use of our Services immediately.

1. Additional Contacts

By using this website, you confirm that you are:

  • At least 18 years of age or legally able to enter into binding agreements.
  • Using the website for lawful business or professional purposes.
  • Authorized to act on behalf of the business or entity you represent, if applicable.

2. Use of Website and Services

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that violates applicable laws or regulations.
  • Attempt to interfere with the proper functioning of the website.
  • Copy, modify, distribute, or reverse engineer any part of the website.
  • Upload or transmit any harmful material, malware, or malicious code.
  • Misrepresent your identity or affiliation with any entity.
We reserve the right to suspend or terminate your access if we believe your usage violates these Terms.

3. Product Information & Specifications

Novera Compounds provides chemical compounds, formulations, and related materials. While we strive to ensure accuracy, all product descriptions, data sheets, technical specifications, and performance details:

  • Are provided for general informational purposes.
  • May be updated, modified, or corrected at any time without notice.
  • Do not constitute a guarantee unless explicitly stated in writing.
It is the customer’s responsibility to verify suitability for their specific application and perform appropriate testing.

4. Orders & Acceptance

All orders placed through our website or directly with our sales team are considered offers to purchase. We reserve the right to:

  • Accept or reject any order at our discretion.
  • Request additional information to verify identity or compliance.
  • Cancel orders that violate regulatory, export, or safety restrictions.
An order is not binding until confirmed by us in writing (email, invoice, or official confirmation).

5. Pricing & Payment

All prices listed on the website or in quotations:

  • Are in the specified currency and excluding applicable taxes unless stated otherwise.
  • May change at any time without prior notice.
  • Do not include shipping, duties, or customs charges unless specified.
Payment must be made through approved methods. We reserve the right to withhold shipments until payments are fully received and cleared.

6. Shipping, Delivery & Lead Times

While Novera Compounds strives to fulfill orders promptly:

  • Any stated lead times are estimates and not guaranteed.
  • Delays caused by carriers, customs, supply chain disruptions, or force majeure events are outside our control.
  • Risk of loss transfers to the customer upon delivery to the carrier unless otherwise agreed in writing.
You are responsible for providing accurate shipping information. Additional charges caused by incorrect information will be billed to you.

7. Quality, Testing & Purity Standards

We maintain strict quality control processes. Unless otherwise stated:

  • Product purity is based on industry-standard analytical testing (e.g., HPLC, GC, MS).
  • Batch-to-batch variations may occur within acceptable tolerance levels.
  • Certificates of Analysis (COA) are provided when applicable.
Customers are responsible for verifying product compatibility with their intended use.

8. Compliance & Safety

By purchasing our products, you agree to:

  • Follow all safety procedures, handling guidelines, and regulatory requirements.
  • Ensure materials are used by trained professionals with proper protective equipment.
  • Comply with all applicable chemical handling laws and environmental regulations.
Novera Compounds is not responsible for misuse, unsafe handling, or failure to follow safety instructions.

9. Returns, Refunds & Replacement

Due to the nature of our products:

  • Returns are accepted only with prior written authorization.
  • Products must remain unopened, unused, and in original packaging.
  • Claims regarding quality or discrepancies must be reported within 7 days of receiving the product.
Returns for custom or made-to-order compounds are not allowed unless the product is proven defective under our quality policy.

10. Intellectual Property

All content on the website—including text, images, graphics, product names, branding, logos, technical documentation, and website layout—is the exclusive property of Novera Compounds or its licensors.
You may not:

  • Copy, reproduce, distribute, or modify any content without written permission.
  • Use trademarks or brand elements in a misleading or unauthorized manner.
All intellectual property rights are fully reserved.

11. Confidentiality

If Novera Compounds discloses confidential information (including proprietary formulas, pricing, internal methodologies, or custom R&D details), you agree to:

  • Treat such information as strictly confidential.
  • Use it solely for evaluating or purchasing our products.
  • Not disclose it to third parties without written consent.
This obligation survives termination of business relationships.

12. Third-Party Links

The website may contain links to third-party sites. We do not control these sites and are not responsible for:

  • Their content
  • Their privacy practices
  • Their availability or accuracy
  • Use of third-party sites is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, Novera Compounds shall not be liable for:

  • Any indirect, incidental, consequential, or punitive damages.
  • Loss of profits, revenue, business opportunities, or data.
  • Damages resulting from improper use, unauthorized modifications, negligence, or failure to follow instructions.
Our total liability for any claim is limited to the amount paid for the product giving rise to the claim.

14. Disclaimer of Warranties

Except where explicitly stated in writing:

  • Products are provided “AS IS” without any implied warranties.
  • We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • No oral or written information from our team constitutes a legally binding warranty unless signed by an authorized representative.

15. Force Majeure

Novera Compounds is not responsible for delays or non-performance caused by events outside our reasonable control, including:

  • Natural disasters
  • War or terrorism
  • Labor strikes
  • Supply chain failures
  • Government restrictions
  • Internet or power outages

16. Governing Law & Jurisdiction

These Terms are governed by the laws of [Insert Country/State], without regard to conflicts of law principles.
Any disputes shall be resolved exclusively in the courts located in [Insert City/Region].

17. Amendments to These Terms

We may update or modify these Terms at any time. Changes take effect immediately upon posting on the website. Continued use of our Services indicates acceptance of the updated Terms.

18. Contact Information

For questions regarding these Terms or for legal/administrative inquiries, contact us at:

Novera Compounds

support@noveracompounds.com
+1 844 506 1747 (Toll-free)
15442 VENTURA BLVD., STE 201-2174
SHERMAN OAKS, CALIFORNIA 91403

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Disclaimer: All Peptide products labeled as Research Use Only (RUO) are intended strictly for laboratory, investigational, and scientific research purposes. These materials are not approved by the FDA and are not intended for human or veterinary use, clinical applications, diagnostic procedures, or therapeutic treatment of any kind. By purchasing or using RUO materials, you acknowledge that they will be handled only within an appropriate research environment by qualified personnel who understand the risks, limitations, and regulatory requirements associated with experimental compounds. Products must not be administered to humans or animals, offered as therapeutic agents, or represented as safe or effective for any medical purpose. Use of these materials is entirely at your own risk. We assume no liability for misuse, unsafe handling, improper application, or any regulatory or compliance issues arising from their use.

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